Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from EyeNetra through www.eyenetra.in.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details such as your name, billing/shipping address, phone number, and email address.
- Payment information including credit/debit card or UPI details processed securely through trusted payment gateways.
- Device and browsing information such as browser type, IP address, time zone, cookies, and website activity through analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and order updates.
- Prevent fraudulent or suspicious transactions.
- Improve website functionality and user experience.
- Send promotional offers or updates if you have opted in.
Sharing Your Information
We may share limited information with trusted third-party service providers that help us operate our website and services, including:
- WordPress for website management.
- Google Analytics for website performance insights.
These partners access your data only when necessary and are required to keep it secure and confidential.
We may also disclose information if required by law, legal process, or government authorities.
Advertising & Analytics
We may use platforms such as Facebook Ads and Google Ads to display personalized advertisements based on your interests and browsing behavior.
You can manage ad preferences or opt out through:
- Facebook Ads Settings
- Google Ads Settings
- Digital Advertising Alliance Opt-Out
Do Not Track
Our website currently does not respond to “Do Not Track” browser signals.
Data Retention
We retain your order and customer information for our records unless you request deletion of your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. By continuing to use our website, you agree to the updated policy.